Accuracy on all projects quoted using Roof Wizard CAD-based Roof Modelling software, to ensure precision in producing the most competitive price.
Quotes are itemised and detailed to ensure the client has total understanding of what is required, and they have all the information needed to make the correct decision.
Safety is paramount, and before any work is undertaken, our safety officer will perform a risk assessment to ensure we create a safe working environment for our employees and our clients. Our installers are trained to use roof safety systems, including harnesses, temporary anchor points, and static lines.
Our employees are highly trained in all facets of roofing, and because we employ our installers and do not use freelance contractors, we have the quality control needed to deliver the best results. We are constantly training our installers to our unique and structured methods to ensure high levels of productivity, quality, and customer service.
Materials used are of the highest quality, as we only use 100% Australian-made Bluescope Steel roofing products, and where possible, support local suppliers for associated products. All projects come with a registered material warranty from the manufacturer of up to 36 years and a material warranty of 25 years.
Quality assurance in our team and installation procedures is the key to delivering exceptional roofing systems that stand apart from the rest. We have developed a detailed set of procedures that relate to any project we are undertaking. Our supervisors ensure all elements are followed, a checklist is completed throughout the project, and a final sign-off sheet is completed before we deliver the final product and issue the warranty.
Satisfaction is our main goal, in both the finished product and with our client. We strive to ensure our clients are completely satisfied on all levels. Our reputation has grown consistently since our inception. We credit this growth to always making sure our clients are not only extremely happy with their new roof but also happy with our process from start to finish. Our philosophy of ‘Whatever it takes’ to keep our clients fully satisfied has ensured a majority of our projects come from repeat business and referrals.
Our standing as a reliable and reputable roofing company has meant we have formed close ties with our suppliers. As proof of this, prestigious brands such as BlueScope Steel®, Lysaght and Colorbond® list us on their websites as their approved and preferred installer.